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.....Infrastructure and Support Services
Business Process Outsourcing >> Services and Solutions >>Infrastructure and Support Services

Dprosoft BPO Services provides a comprehensive range of Technology Products and IT Infrastructure support services blending Voice, e-mail and Chat as well as Break / Fix Ticketing & Vendor management. The capability range spans Level 1 /Level 2 Help Desk to Case Resolution. The Customer Support CSR's are trained and committed to go the extra mile to ensure satisfactory problem resolution levels that consistently meet and exceed Client expectations and SLA's.

  
IT Helpdesk Network Services SW Applications
  • Hardware

  • Servers

  • PCs

  • Portables Peripherals

  • Scanners

  • Modems

  • Printers
  • Network Management

  • Routers

  • Switches

  • WAN

  • Network Security

  • Firewall

  • IDS
  • Application Maintenance Services

  • Application Support Services

  • Standard Packages e.g.SAP/ Siebel/ Peoplesoft etc.

  • Custom Developed Applications

 
  Operating Systems

Win / NT/ XP

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