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.....Front Office Support
Business Process Outsourcing >> Services and Solutions >>Front Office Support

DPROSOFT BPO Services provides a comprehensive range of Voice/Web base Contact and Front Office Services that span Collections, Sales & Marketing, Technical Help Desk and Customer Care. Highly trained Associates under experienced supervision and stringent quality standards deliver services that consistently meet customer expectations and Process.

  
Horizontal solutions
Sales & Marketing
  • Order Entry

  • Replenishment

  • Lead Generation

  • Product/ Service Sales

  • Market Research

  • Market Entry Support

  • Customer Profile Development

  • Satisfaction Tracking

  • Post Sales Service
Tech. Help Desk
  • L1, L2, L3 Support

  • Ticket Management

  • Product Installation

  • Troubleshooting
Rule Based Calls
  • Billing inquiry

  • Credit Checks

  • Authorization Calls

  • Telemarketing

  • Verification Calls

  • Customer Inquiries
 
 
     
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